Version 4 Survey

A survey was created over a 48 hour period.

http://www.surveymonkey.com/s/LYW56YM

The DECIDE framework was utilised.

Teddy Share Survey

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'Share Bear' Questionnaire

 

Hi,

Thanks for participating in my degree project evaluation.

An exciting new system titled the 'Share Bear' has been created. It is a new way to say 'I'm thinking about you' involving two interactive soft toys. The system is for friends and family members who are separated short or long term. You record an audio clip i.e. a song in a cuddly Tiger, and give it away. Whenever you miss that person you close the arms in a 'hug' motion on your monkey which triggers the audio to play in your friends/family members tiger. They hear the know and know that you are thinking about them RIGHT NOW, enjoy the music and the rest of their day. It means that you don't have to make excuses or say anything but 'I miss you'.

I'd really appreciate your views on the system and your feedback on how it could be improved. This survey should take no longer than 10 minutes.

Thanks,

Siobhan

These are the two soft toys

This is a storyboard of how it works

1. How old are you?

How old are you?  Under 18 18-25 25-40 40+

2. Do you understand the system?

Do you understand the system?  Yes No Maybe

3. Would you use the system?

Would you use the system?  Yes No Maybe

4. Who would you use it with?

Who would you use it with?  Friends Family Partner Other (Please Comment)

Other (please specify)

5. What audio would you put on it? Please add more detail if you can i.e. Music 'My favourite song'

What audio would you put on it? Please add more detail if you can i.e. Music 'My favourite song'  Music Stories Jokes Other

6. What improvements would you make to it??

What improvements would you make to it??

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Summary

Survey Evaluation

The final stage of prototyping evaluation was survey research. It was intended to gain a large range of results from as many people as possible.  Quantitative evaluation was used less than qualitative until this point so this methodology has been useful to triangulate the findings. The survey was not solely restricted to 18-25 year olds so that feedback from other user groups could be evaluated.

The system as a whole was well-received and users understood the system, and most would use it. The context of use was varied with almost as must variety as there were responders. What is good about the system is the fact that it can be easily customised and used in many different contexts.

There were 29 responses, and 9 people answered questions in more detail. What was interesting was that nobody said they would use it with friends; just family and partners. Only 65% of respondents were 18-25, and most of these would use it with partners whilst 25-40’s were more likely to say that they would use it with family, and two mentioned their children. 96.6% fully understood the system, whilst one was unsure which suggested that the concept was explained quite well.

51.7% of people said they’d definitely use the system whilst the rest were undecided, but nobody said no at this stage. This suggests general interest in the system if it was to be made commercially available.  

Music was favoured above other means. Some people suggested that they’d actually like to receive it as a gift themselves. As indicated in previous testing, users would have liked some kind of response system and also to be able to play more than one clip. This verifies the findings and one person suggested that they’d like a choice between other soft toys.

In summary this methodology has been successful in validating my findings and producing qualitative data. In conjunction with the other two evaluation methodologies I can draw the conclusions that people would actually use it (by receiving feedback from over 30 people in total) and that they understand how they system would work . Users can envisage application within their own lives which is extremely important.